Cancellation & Refund Policy
Eidenmueller Group LLC
3119 Coral Way #200,
Miami, 33145 Florida
United States
Phone: +1 (800) 245-4745
Email: info@eidenmueller-group.com
Website: www.eidenmueller-group.com
Owner: Dr. Markus G. H. Eidenmueller
Last Updated: February 01, 2026
At Eidenmueller Group LLC, we stand behind the quality of our consulting services. We want to ensure that our clients are completely satisfied with the insights and guidance they receive.
1. 100% Satisfaction Guarantee
We offer a 14-day money-back guarantee on our consulting services. If you are not satisfied with the service provided, you are entitled to a full refund of the fee paid for that specific service, subject to the conditions below.
2. Refund Eligibility
Request Period: You must submit your refund request within 14 days of the service delivery or the initial consulting session.
No Questions Asked: While we appreciate feedback to help us improve, you are not required to provide a justification for your refund request within this 14-day window.
Exclusions: Refunds apply to the professional service fees only. Once a refund is processed, any ongoing advisory relationship related to that specific service agreement will be terminated.
3. How to Request a Refund
To initiate a refund, please contact us through one of the following channels:
Email: info@eidenmueller-group.com
Contact Form: https://www.eidenmueller-group.com/contact-us
Please include your full name, the date of service, and your invoice number to help us process your request quickly.
4. Processing of Refunds
Original Payment Method: All refunds will be credited back to the original payment method used at the time of purchase.
Timeline: Once approved, please allow 5–10 business days for the credit to appear on your statement, depending on your financial institution.
No Return Shipping: Since our services are purely digital/consultancy-based, there are no return shipping costs or physical logistics involved.